Shipping and Delivery Policy

At Travel & Mice, we are committed to delivering exceptional travel services to our valued customers. While our primary focus is on providing seamless travel experiences, there might be instances where certain physical items or documents need to be delivered to you. This Shipping and Delivery Policy outlines the guidelines and procedures related to the shipping and delivery of such items.

1. Delivery of Travel Documents:

For certain travel services, especially tour packages and travel itineraries, we may provide physical travel documents to enhance your travel experience. Here are the key points regarding the delivery of these documents:

  • Mode of Delivery: Travel documents will be delivered to the address provided by you during the booking process. We use reliable courier services to ensure secure and timely delivery.

  • Delivery Charges: The shipping and delivery charges for travel documents may vary depending on the destination and the chosen delivery speed. The applicable charges will be displayed during the booking process.

  • Delivery Timeframe: The estimated delivery timeframe will be communicated to you during the booking process. It typically takes 5 to 10 business days for travel documents to reach your address.

  • Tracking Information: Once your travel documents are dispatched, we will provide you with the tracking information so that you can keep an eye on the delivery status.

1. Instant Booking Confirmations:

For most of our travel services, including flight and hotel bookings, you will receive instant booking confirmations via email. These confirmations serve as your proof of booking and can be presented during check-ins or at the time of availing the service.

2. Shipping Restrictions:

Please note that there might be certain destinations or regions where shipping travel documents could be challenging due to logistical constraints or government regulations. In such cases, we will inform you during the booking process about any shipping restrictions that may apply.

3. Address Information:

To ensure smooth delivery, please provide accurate and up-to-date address information during the booking process. Travel & Mice will not be responsible for any delays or non-delivery caused by incorrect or incomplete address details provided by the customer.

4. Delivery Assistance and Support:

If you face any issues with the delivery of travel documents or e-tickets, or if you have any questions related to shipping, feel free to reach out to our customer support team at or call our helpline at +919818210280.We are here to assist you and resolve any concerns you may have.


  • Travel & Mice reserves the right to modify the Shipping and Delivery Policy without prior notice, and the updated policy will be applicable to all transactions made after the modification date.
  • For e-tickets and digital vouchers, please ensure to keep them secure and accessible throughout your journey, as they will be crucial for availing the respective travel services.